Dr Jennifer Loke experienced a terrifying moment when a patient threatened her life over a prescription. She had to press a panic button, revealing the extreme pressure and danger GP staff face.
Police have documented 411 reports of abuse towards GP staff in East Yorkshire since 2019, which includes serious incidents such as assaults and death threats, highlighting a crisis in patient-provider interactions.
Tom Park-Poulson pointed out that most abuse towards GP staff occurred over the phone, often over appointment wait times or prescription delays, causing frustration among patients.
The British Medical Association emphasized that while patients may feel pressure for care, no medical staff should face abuse or fear while fulfilling their duties.
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