"Artificial intelligence (AI) used to sound like an abstract concept that would take years to influence the way we see and approach work. But like it or not, AI has quickly evolved from a buzzword to sitting in the toolkit of thousands of small business owners. What used to sound scary is slowly becoming a critical driver of growth, efficiency and innovation."
"The main reason SBOs are turning to AI is to make their business stronger. When implemented strategically, AI can improve efficiency by saving time and freeingheadspace to focus on practical tasks. Take the sole trader who is responsible for everything from sales to admin. AI can step in to handle tasks like drafting emails, supporting customer service, managing accounts or marketing campaigns. That means more time to spend on product development, innovation and building valuable relationships with clients and peers."
More than half (57%) of small business owners use AI in their operations and 27% rely on it daily. AI supports businesses by automating repetitive tasks, streamlining operations and enhancing customer engagement, with 83% of users reporting a positive effect. Around 40% of small business owners use AI for research and data analysis to uncover market insights and sharpen competitive understanding. AI enables sole traders to delegate activities like drafting emails, customer service, accounts and marketing, freeing time for product development, innovation and building client relationships, and helps smaller firms compete with larger players.
Read at Forbes
Unable to calculate read time
Collection
[
|
...
]