Smith, who has been with UHM since 2002, transitions to a new coach role after a successful career in origination and customer service. He aims to pass on his legacy through coaching programs. Newcomer Alonzo brings tech expertise to help scale UHM, following the recent acquisition of NRL Mortgage, further strengthening the company's market position. UHM's aggressive growth strategy includes prior acquisitions and ongoing recruitment of loan officers as it navigates industry challenges, including litigation involving former employees' non-compete breaches.
Smith expressed gratitude for the opportunity to contribute to UHM's legacy through continued coaching and training, emphasizing the impact the company has had on him professionally and personally.
Alonzo highlighted his goal of leveraging technology at UHM to improve the company's growth and customer satisfaction, showcasing confidence in the tech advancements of the organization.
UHM's acquisition strategy is aggressive, as seen by its recent purchase of NRL Mortgage, building on past acquisitions to enhance their market position and recruiting efforts.
The ongoing litigation involving nine former employees underscores the competitive nature of the mortgage industry as UHM enforces non-compete clauses amid aggressive recruitment.
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