Paul Weston, GM & VP of Product at HubSpot, discusses the critical role of quantifying hard-to-measure aspects in product management. He believes in focusing on customer needs to guide product strategy and differentiation. Weston stresses the need for product managers to stay outcome-oriented, reminding themselves to evaluate meaningful metrics regularly. He acknowledges the challenges PMs face, especially when collaborating with UX teams, highlighting that success measurement requires structured approaches rather than relying solely on intuition or vague feelings.
As product managers, we must remind ourselves of the outcomes we’re here to produce, holding ourselves accountable to those measurements.
It's not enough to go off vibes or intuition; we need structured environments to measure progress effectively.
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