Alexandr Wang, CEO of Scale AI, shared insights on his leadership style during a Y Combinator podcast. He revealed he personally reviews every hire and hand-checks customer data to ensure quality. Wang's commitment to quality is reflected in Scale AI's recent valuation of $29 billion following a significant investment from Meta. He believes that the dedication of employees to their work is crucial, stating that the best employees view their contributions as monumental, which predicts their success. Wang also highlighted the importance of maintaining high standards throughout the organization to foster a culture of care and quality.
"I still review every hire at the company. We have this process where I approve or reject literally every single hire at the company," he added.
"What your customers feel, and when your customers are happy and sad, it really gets to you," he said.
"It's so important to them that they do great work, and it sort of eats at them when they don't do great work," he added.
"When people realize their manager or their manager's manager or their director don't really care, that removes the deep desire to need to care," he said.
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