Marketing exec wants to shift Verizon's transactional image into one more tied to people's lives
Briefly

Verizon is an extremely known brand in this country. I think it's about 99% awareness... the challenge for us is to make our invisible visible and bring forward the things that we do in a meaningful and authentic way.
We found that there is sort of a distance between the brand and the consumer... we're also a life company, but people don't think about us in their day-to-day life.
Read at ABC News
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