Salesforce and HubSpot's conferences highlighted the rise of 'agents' - autonomous AI tools performing complex tasks without human intervention, indicating a significant shift in the AI landscape.
HubSpot's CTO Dharmesh Shah believes agents will become as common as apps, while Salesforce's CEO Marc Benioff dedicates the company's future to 'Agentforce', emphasizing its potential.
The ease of use in HubSpot's agent builder suggests that Salesforce's similar tool may be equally accessible, which could revolutionize how businesses leverage AI.
New AI-powered tools like SocialPubli's Brand Detector, Yellow.ai's VoiceX, and Viant Technology's ViantAI are empowering marketers and customer service professionals with more effective solutions.
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