After 48 hours of outcry from frustrated fans, Ticketmaster tried to explain the debacle around ticket sales for Taylor Swift's Eras stadium tour.They may have to answer to Congress next.In a statement released on Thursday, the ticketing leviathan - which became part of the Live Nation conglomerate in 2010, drawing antitrust scrutiny - acknowledged that the measures it had in place to give fans equitable access to tickets didn't work.
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