"The wind, the noise, the roar," said Joan Marin, 71. "Everything was rushing out."
"Let me be clear: This won't be back to business as usual for Boeing," FAA Administrator Mike Whitaker said.
"Our long-term focus is on improving our quality so that we can regain the confidence of our customers, our regulator and the flying public," Stan Deal, Boeing Commercial Airplanes president and chief executive, wrote in a message.
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