In Episode 1 of Season 9 of "Notes to My (Legal) Self," Jordan Furlong highlights the pressing need for change in the legal profession. He identifies the systemic issues resulting in inaccessible legal services and lawyer burnout, labeling the current system as insufficient and harmful. Despite the challenges, Jordan posits that these problems also present an opportunity to innovate, particularly with tools like generative AI. While GenAI can expose existing inefficiencies, it is not a panacea. The real transformation will depend on the legal profession's willingness to adapt and embrace new business models.
Jordan noted that "We've reached a point where business as usual isn't just insufficient - it's harmful, whether it's clients who can't afford legal help or lawyers facing burnout."
"GenAI won't solve all our problems, but it makes the existing flaws impossible to ignore. It's like taking a black box and turning it into a fish tank."
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