The plight of a Croydon family, facing severe damp and mould issues, exemplifies failures in housing management, particularly as highlighted in a Housing Ombudsman report. With three members suffering from asthma, the family's health deteriorated due to delayed repairs and poor record-keeping by the council. The new Awaab's Law aims to enforce urgent actions on such issues but exposes past shortcomings in Croydon's handling of housing conditions. Despite compensation paid, unresolved mould problems led this family to escalate their concerns to the Ombudsman, affecting their physical, mental, and educational wellbeing.
The family of seven, including three asthma sufferers, experienced significant health issues linked to living conditions worsened by delayed repairs and inadequate council action.
Croydon's failings, chronicled in the Housing Ombudsman's report, emphasize the need for better landlord accountability, especially as Awaab's Law looms.
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