The article discusses the delicate balance in restaurant service between attentiveness and interruption. The author values being a low-maintenance diner but expresses frustration over too much attention from waitstaff, especially during key moments like sharing an anecdote. While the intention behind checking on diners is appreciated, the timing can ruin the flow of conversation, leaving the diner feeling embarrassed. The author empathizes with servers who must gauge when to inquire about satisfaction without being intrusive, highlighting the challenges in delivering good service while maintaining customer enjoyment.
I find it impossible to recover from this interruption. Apart from anything else, it allows time for the dreadful realisation to dawn that the anecdote wasn't much cop anyway.
It's a nice gesture, indicating some interest in the happiness of the customer, but it's all about the timing.
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