Gail's Bakery is under scrutiny for not providing customer toilets at its new Primrose Hill location, which has attracted criticism from patrons and local authorities. A patron, Chris Thorpe, pointed out that with the seating for over ten customers, the bakery has a legal obligation to offer toilet facilities. Camden Council has agreed to investigate the matter. Despite defending its position by stating that the premises is too cramped, the incident raises concerns about customer convenience and fairness to nearby businesses that offer restroom facilities.
Gail's alleges the Primrose Hill location is too small for a customer toilet, despite a legal duty to provide one because of its seating capacity.
Gail's faced criticism when customers discovered no toilets at their new bakery, and Camden Council is now considering if action is warranted.
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