TfL has reopened applications for Zip photocards, enabling discounts for youth travel. This comes post cyber-attack disruption, signaling a return to normality.
Following the resumption of services, TfL can now process refunds for customers affected by the disruption, showcasing the efforts to rectify the service post-cyber attack.
A TfL spokesperson acknowledged the cyber-attack's impact, describing it as 'highly sophisticated' and apologizing for the inconvenience caused to customers affected during the downtime.
Shashi Verma confirmed that systems had to be taken offline due to the attack, but they are now able to start processing refunds for affected travel.
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