After a cyber attack in September, Transport for London (TfL) has restored online services for contactless payments and refunds, enabling customers to access their journey history.
TfL identified suspicious activity on its network and restricted access for safety checks, leading to a three-month outage for online services related to contactless payments.
The restoration of services allows passengers to correct incomplete journeys and process service delay refunds online, although there may be some delays in customer service responses.
Shashi Verma noted that the reinstatement of contactless journey history signifies the complete restoration of all fare services impacted by the cyber incident.
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