The issue is this is an older station, rather than one of our newer stations, and you know the difference in height between the train and the platform. The mayor continued by saying he had been in close contact with the [Transport for London] commissioner and had discussions with him...
Three passengers had all informed the BBC they had suffered injuries at the west London station. Lucy Daramola told the broadcaster she was knocked unconscious and hospitalised after cutting her shins while boarding a train in July 2022...
I'm really sorry to those three passengers who have been hurt - awful injuries, it shouldn't have happened - but the good news is Network Rail is now getting to grips with this.
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