British Airways confirmed that baggage disruption was caused by issues with the baggage system at London Heathrow, impacting the ability to load bags onto flights.
Heathrow Airport anticipates its busiest December ever, following last month's record-breaking 6.5 million passengers, despite ongoing baggage system issues.
BA advised flight crews against checking bags due to the heightened risk of arriving at their destination without luggage, urging them to carry essentials.
The baggage team at British Airways is actively working to return delayed bags to customers following system disruptions due to equipment failures at Heathrow.
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