"As I took a step to get on to the Tube train I suddenly felt both my feet disappearing down the gap. In an instant my body had been propelled forward into the carriage and I was face down on the floor."
"Whenever you step into a Tube station in London you hear the tannoy warn people to 'mind the gap'. But too often there are no staff members to actually help you if, like me, you cannot see."
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