Andy Lord, London's Transport Commissioner, stated, "This is an exciting step as millions of customer journeys on the London Overground will be transformed by making it simpler to navigate." His emphasis on clarity in navigation reflects an understanding of how established naming conventions help customers easily navigate complex transport networks.
The name change involves a substantial update of around 6,000 station wayfinding signs, Tube maps, and train information to ensure consistency across the London Overground, thereby modernizing and enhancing user experience.
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