Network Rail's new early boarding trial on 40% of Avanti West Coast services aims to tackle overcrowding at London's Euston railway station by allowing passengers to board 20 minutes earlier.
London Travelwatch raised safety concerns over Euston, indicating that passengers face danger due to overcrowding, leading to rushed platform movements and overwhelmed staff during peak travel times.
As part of a five-point plan ordered by the transport secretary, efforts will be made to improve the passenger experience by creating more space and enhancing station operations during disruptive periods.
With 30 million entries and exits each year, Euston station is the UK's 10th busiest, prompting the need for immediate changes to onboard practices to ensure safety and ease of travel.
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