Elia Kabanov, a local science writer, expressed his deep frustration, stating, "I love Greenwich, and the DLR is my favourite part of London's transport system, yet I wholeheartedly despise the state of Cutty Sark DLR station." He criticized the responsibility of authorities for the station’s neglect, echoing a sentiment that resonates with many commuters who experience the difficulties daily. He found it particularly alarming that not only are the escalators out of service, but the unkempt stairs evoke fear, describing them as reminiscent of a horror film scene.
Councillor Majella Anning acknowledged the long-term neglect of Cutty Sark DLR, stating, "It is disgraceful that such an important gateway to historic Greenwich has been left in this disgraceful way for so many years." This statement highlights not only the perceived failure in maintaining a critical transport link but also reflects broader issues related to funding for London's transport network under previous governance, underscoring ongoing public dissatisfaction.
Benjamin Grellier, TfL's Head of Operations for the DLR, addressed the situation saying, "We are working hard to get some escalators back working as quickly as possible." This indicates TfL's awareness of the critical maintenance needed at Cutty Sark but also points to the challenges they face in restoring functionality at the station, leaving many passengers feeling frustrated and neglected.
Karin Tearle, a local photographer, expressed skepticism about TfL's plans, stating, "There seems to be no plan at all after contacting them about the ongoing escalator issues." This highlights a lack of communication and transparency that adds to the frustration of local residents and commuters who rely on the station daily.
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