A British Airways Airbus A380 had to turn around after an "overpowering scent" of laundry detergent filled the plane, making people feel sick and dizzy, the Transportation Safety Board of Canada said.
According to the TSB's summary of the incident, which Business Insider has seen, the cabin and flight crew reported "dizziness, nausea, and headaches." It added that the pilots then conducted a fumes checklist and declared the urgency signal PAN-PAN.
Upon inspection, it was discovered that the smell came from five pallets of fresh-scented laundry beads in the cargo hold.
In May, an Air France Boeing 787 was diverted to the remote Canadian territory of Nunavut after a burning smell was detected. The airline had to cancel another flight to reroute a 777 to retrieve the passengers.
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