"Are you struggling to bring order to the chaos of a litigation practice and build long-term client relationships?"
"How to Keep Clients What is the secret to longevity in client relationships? Here, Adam shares why upfront communication is key."
"'Somehow I Manage' Inspired by "The Office's" Michael Scott, Adam shares his advice for helping your practice reach its potential."
Litigation practices benefit from structured processes, proactive crisis management, and consistent client communication to maintain long-term relationships. Upfront communication clarifies expectations, reduces client anxiety, and prevents departures during stressful litigation phases. Client retention relies on responsiveness, transparency, and demonstrating value throughout representation. Drawing inspiration from The Office's Michael Scott encourages practical, relatable leadership approaches that motivate teams and improve firm operations. Organizing chaotic caseloads through systems, delegation, and clear client touchpoints fosters stability and growth. Ongoing attention to client needs and firm culture supports longevity and helps small practices reach their full potential.
Read at Above the Law
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