Tension arises between legal ops teams and lawyers over power dynamics or decision-making authority, with over 40% saying this occurs often. The exclusion of legal ops team members, especially non-lawyers, in decisions, especially regarding technology adoption, is a significant issue.
"Difficult colleagues and office politics" were the primary reasons for burnout and stress, highlighting the interpersonal challenges that legal ops teams face within their organizations.
"This should raise alarm bells among GCs given the multifaceted and mission-critical role legal ops increasingly plays in new technology adoption." There is a pressing need for better collaboration and inclusion of legal operations teams, as they play a crucial role in technology adoption.
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