"It's interesting that 63% have adopted generative AI. The reality is that it's being adopted in pieces and parts because of that 81% issue around fear. The fear is that it will be misused. The fear is that people will get lazy and stop checking the AI's work. The fear is around billing, client value and all the things that go along with the system supporting the law firm, the gears that spin and make everything work."
"And so where we have seen those 63% succeed, it is often not firmwide adoption, where everyone is using it. It's that the real estate team found a way to do this one thing or these three things in a more practical and efficient way using a generative AI tool. And to quickly touch on Copilot, a lot of our clients are piloting it in smaller groups within the firm and figuring out how it can make their lives better."
Sixty-three percent of midsize law firm leaders report official adoption of generative AI, with 42% mentioning Microsoft Copilot, while 81% express fear about generative AI. Adoption occurs in piecemeal fashion, often limited to specific teams or workflows rather than firmwide rollouts. Primary concerns include misuse, reduced verification of outputs, billing impacts, and diminished client value. Successful implementations focus on targeted efficiency gains in areas like real estate. Firms emphasize pilots, training, data and financial intelligence, and cross-functional leadership from CFOs, COOs, CIOs, and executive directors to manage adoption and mitigate risks.
Read at ABA Journal
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