Mauricio Umansky describes The Agency's growth as a focus on providing a boutique experience rather than just increasing headcount, aiming for efficient market share growth through enhanced productivity.
We’re opening roughly 30 offices a year, which allows us to give a great experience to all agents, focusing on personal attention rather than sheer numbers.
Umansky emphasizes his strategy: if ten agents can double their business, the revenue growth can be significant without needing to hire more agents, showcasing his unique approach.
The Agency has only sought outside capital once in its 13 years, marking its growth largely through self-funding, which underscores a commitment to its core values.
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