The report highlights that, while job satisfaction among SOC professionals is high—with 99% expressing satisfaction and 98% feeling engaged—63% report experiencing burnout due to increasing workloads and understaffing. This indicates a troubling dichotomy between job satisfaction and the overwhelming pressures faced in their roles.
Among the most time-consuming tasks cited by SOC teams, security orchestration, automation, and response topped the list at 18%. This reflects the need for improved efficiency through better resources, as 22% of respondents are considering job changes within a year due to these burdens.
The survey identifies key obstacles to retention within SOC teams, with 49% of respondents indicating that a pay increase is essential for retention. This suggests that competitive compensation is critical to minimize turnover in a challenging work environment.
As organizations seek to enhance their SOC teams, the survey emphasizes the necessity for better resources and hiring more personnel. With 42% calling for modern tools and 40% advocating for increased staffing, these measures could profoundly improve employee satisfaction and productivity.
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