With managed VoIP services, all these worries vanish. Everyone's on the same system, no matter where they're located because your VoIP server lives in the cloud and is secured, maintained, and monitored on your behalf.
An on-premises VoIP server complicates remote and distributed environments. Picture this: You have remote employees and offices in other cities that all need to be on the same phone system.
If you want to nerd out over hardware and all the components, I'm not going to stop you. The same is true for enterprises that need total control over their phone system.
Security concerns can quickly multiply when managing your own server, as you're responsible for ensuring your phone system remains safe and up-to-date.
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