Findings from a recent study on the role of technology-enabled academic success coaching to close equity gaps at community colleges validate the benefits of both providing such coaching and ensuring that coaches stay with their assigned students.The study's story: Over three years, 11 North Carolina Community College system institutions used a Watermark student success and engagement platform-which flags at-risk students, enables easy communication between student and success coach, provides an early-alert system when problems may exist, and includes predictive analytics-along with dedicated success coaches for four terms.
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