What if your customers don't want to talk to you? - LogRocket Blog
Briefly

"At a minimum, weekly touchpoints with customer by the team building the product where they conduct small research activities in pursuit of a desired outcome." ( Definition by Teresa Torres)
Marty Cagan turned the product world upside down with his book in 2008 (followed by several other PM must-reads). He asked himself what great product management should really be, beyond just being a project manager to push out features.
Read at LogRocket Blog
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