Beloved South Bay restaurant temporarily closed after viral video allegedly showing an employee slamming meat on ground

"The video — which has garnered hundreds of thousands of views across different social media platforms — shows someone grabbing slabs of ribs and slamming them against pieces of cardboard placed on stained concrete. At different points in the video, the meat skitters against the stained concrete and bumps into a mop bucket. The video is shot from above and appears to be the view from the roof of the restaurant."

"According to a statement from Santa Clara County Environmental Health Director Marilyn C. Underwood, representatives from the department conducted a full investigation this morning. While investigating the rib incident, the inspectors noted other major violations, including a cockroach infestation and an inability to properly sanitize utensils and equipment. The restaurant also was cited for its handling of the frozen ribs and has been closed until the owners can address the issues and demonstrate acceptable food handling practices."

PhoLove in Milpitas was temporarily closed by the county health department after a viral video showed slabs of frozen ribs being grabbed and slammed against cardboard on stained concrete. The owners claim the footage is sabotage by a former employee and say they are cooperating with the health department investigation. Inspectors conducted a full investigation and cited major violations including a cockroach infestation and an inability to properly sanitize utensils and equipment. The restaurant was also cited for improper handling of the frozen ribs and must address violations and demonstrate acceptable food handling practices before reopening. The episode prompted widespread outrage and a surge of one-star reviews referencing the footage.

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