Research by Jeffrey Pittman II at the University of Mississippi suggests robotic chefs could alleviate persistent labor shortages in the restaurant industry. Companies experiencing high turnover rates are looking to automation as a solution due to robots' reliability and adherence to food safety. While the hospitality sector already employs automation, such as ordering kiosks, skepticism remains about robots providing the necessary human touch in cooking. Pittman calls for careful consideration of the potential benefits that robotic chefs could offer to restaurant owners, employees, and customers alike.
We have to look at this from the standpoint of, 'What benefits can these robots offer if they are implemented?' He emphasized that these benefits should not only be for restaurant owners but also for employees and customers.
The restaurant industry has had labor issues for about a decade... With COVID, things got worse, and since COVID, things have not recovered.
Despite the potential benefits, many people do not trust a robot to do the work of a chef... perception being that they'll never provide the human touch.
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