The Partnership Reckoning: How financial services learned to stop worrying and love (partnership) due diligence - Tearsheet
Briefly

The financial services sector is moving towards partnership pragmatism after years of chasing collaborations primarily for innovation and infrastructure. However, multiple high-profile partnerships like Goldman Sachs with Apple and Wells Fargo with Bilt have highlighted misaligned incentives and operational challenges, leading to significant financial losses. This maturation signifies a shift from optimistic partnerships to those grounded in proven value, as the industry's reality checks reveal that success for one partner doesn't necessarily benefit the other equally, reshaping strategies in light of regulatory pressures.
Not every partnership is destined for success, and the industry is finally learning to tell the difference between strategic alignment and wishful thinking.
Goldman found itself "saddled with all the responsibility for a weird lending portfolio that was rapidly deteriorating," while Apple got the customer relationship and brand benefits.
Wells Fargo's experience with Bilt tells a similar story. Despite Bilt's genuine success, the partnership has become a monthly drain on Wells Fargo's bottom line.
These aren't isolated incidents. They're symptoms of an industry-wide shift away from partnerships based on potential toward partnerships based on proven value.
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