SAP brings AI copilot Joule to SAP Concur for automated travel expense management
Briefly

SAP has announced the integration of its AI copilot Joule into SAP Concur solutions, moving towards fully automated travel and expense management. This innovation enhances employee experience by simplifying expense claims and travel planning. SAP's collaboration with American Express and Mastercard plays a crucial role, allowing for automatic expense capture and categorization through corporate cards. Additional features include real-time policy notifications for compliance and expanded access to hotel accommodations. Joule's functionalities are set for general availability by 2025, with other features being rolled out in 2024 via the Early Adopter Care program.
The integration of AI copilot Joule into SAP Concur solutions simplifies expense management, making processes more efficient and supporting employee needs.
With Joule's capabilities, employees can easily submit expense claims and create travel plans, significantly reducing administrative burdens.
SAP's collaboration with American Express and Mastercard enhances the expense claim process, leading to real-time notifications and better compliance for employees.
The introduction of automated features allows users to benefit from streamlined processes, ultimately creating a more efficient expense management system.
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