Three years after postponing its IPO due to a market downturn, Included Health has successfully reached profitability and increased sales. Formed from the merger of Grand Rounds and Doctor on Demand in May 2021, the company focuses on helping employees navigate their healthcare benefits. CEO Owen Tripp confirmed that, although they filed for IPO privately in early 2022, they opted to delay their public market debut as market conditions worsened. Instead, Included took time to refine its operations and improve integrated, personalized care services for users.
"We spent most of that intervening time taking advantage of the fact that we had a really strong cash position - we didn't need to raise money," Tripp said. "We could really look hard in the mirror at what we liked and what we didn't like."
Included, formed when care navigator Grand Rounds and virtual care provider Doctor on Demand merged in May 2021, works with companies to help employees navigate their benefits and access services like virtual care and mental healthcare.
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