A collective of 12 organizations, including trade unions and NGOs, are urging delivery platforms like Deliveroo and Uber to enhance the transparency of their workforce management algorithms. They argue that currently, workers face immense challenges in understanding how critical employment decisions, from account creation to payment rates, are determined by these opaque algorithms.
The organizations advocate for the implementation of a public register that details the various algorithms in use by these companies, highlighting that such transparency is essential for ensuring that workers can comprehend and contest decisions that significantly affect their livelihoods.
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