While he sympathizes with the financial challenges restaurants are facing, he said the charge really kind of stung.
According to data from the reservation service Resy, 17 percent of the U.S. restaurants on the platform charged at least one cancellation fee in January, up from 13 percent a year earlier and 4 percent in January 2019.
#restaurant-industry #cancellation-fees #customer-reservations #hospitality-industry #financial-challenges
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