
"He stormed up to my desk, leaned over my partition, and began his rant before I could so much as say hello. He screamed about the rubbish laptops and IT systems we had, nothing ever worked, all the usual stuff. The user's rant ended with a thundered 'Just FIX IT!'"
"The man who managed this area was someone who could be transported back to a 1700s pirate ship. Big, burly, sunburned skin, sun-bleached hair, even missing a couple of fingers. He was also one of those people whose face was always so red he looked like he was going to explode with barely contained rage."
Roger, a sysadmin at a government marine rescue agency, encountered an irate manager who stormed into his office complaining that his laptop couldn't connect to Wi-Fi during a rescue operation. The manager, described as pirate-like in appearance and temperament, blamed the IT systems and demanded immediate resolution. While colleagues avoided involvement and even Roger's boss stayed silent, Roger quickly diagnosed and fixed the problem. The resolution involved a simple action on the Toshiba laptop, suggesting the issue stemmed from a basic hardware toggle rather than a complex technical failure.
Read at Theregister
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