Users are facing a new $240 per year subscription fee to access all high-tech features of the $1,695 Snoo Smart Sleeper, causing outrage among sleep-deprived parents.
Critics feel the company is taking advantage of tired parents who rely on the bassinet for their sanity, with one mother calling it a 'grift' and 'greed beast'.
Frustrated parents express disappointment in the sudden change in pricing model, feeling blindsided and like they are being 'milked' by the company.
The situation has led some parents to reconsider using the Snoo Smart Sleeper for their future children, feeling that the company is focused on squeezing every penny from stressed parents.
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