In the past year, the author reflects on the disconnect between tech companies and their users. The primary issue stems from an aggressive growth model that prioritizes profit over customer experience, leading to a deterioration of products. This trend, described as 'enshittification', results from a series of short-term financial decisions rather than a deliberate strategy. The author argues that many users have become desensitized to these negative changes, viewing them as an unavoidable aspect of modern life, which unfairly impacts people based on their socioeconomic status.
the tech industry's incentives no longer align with the user.
tech has always had an avaricious streak... this moment feels different.
people wouldn't notice how bad things have gotten until it's too late.
You are the victim of a con... it hurts everybody you know in different ways.
Collection
[
|
...
]