"I felt as though someone had tied me up in a chair and was slapping me, and I was defenseless," said Jeffrey, whose new psychologist diagnosed him with complex post-traumatic stress disorder. He was blindsided by his therapist’s notes, which detailed his childhood abuse and intimate relationships, alongside an assessment of his insight and judgment.
Jeffrey described his shock at seeing the details in his therapist’s notes. The depth of information included, combined with some inaccuracies, left him feeling exposed and concerned the information could be shared with other medical professionals.
After a change in federal law, patients can now view their psychologist's notes much more easily through online portals like MyChart. This has led to patients experiencing unexpected distress, as illustrated by Jeffrey's encounter.
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