Fabien Deshayes, an Engineering Manager at Monzo, discussed optimizing developer experience teams at QCon London 2025, focusing on assembling skilled teams, creating impactful products, and ensuring communication of their value across the organization. He stressed the importance of engineers with product acumen and long-term thinking, as well as the need for soft skills to promote product adoption. Deshayes warned against relying solely on single team perspectives due to proximity bias, advocating for a broader organizational approach to understanding user needs.
Successful developer experience teams require a specific blend of skills and personalities rather than "superhero" engineers. Engineers with good product acumen make quick decisions while thinking about the long term.
Engineers with long tenure at an organization give access to an organically-grown network, providing natural insights into user needs through previously established relationships.
Internal efforts rarely gain support from product marketing teams. Developer Experience engineers need to communicate the value of their products effectively.
Without adoption, you're not going to succeed.
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