For CDPs, the 'single customer record' can be a distraction | MarTech
Briefly

The general purpose of a CDP is to consolidate data from various sources into a single record, but this 'single customer record' can obscure broader issues and disrupt some use cases.
Even with efforts for a single customer record, various factors result in multiple profiles for the same individual, questioning the significance of unifying these profiles for certain business goals and user behaviors.
Read at MarTech
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