Ragoonanan has worked at the home for nearly 30 years. Now, she said, the sights, sounds, and smells there trigger her trauma. Among her ailments, she lists panic attacks, brain fog, and other symptoms of post-traumatic stress disorder.
COVID killed more than 3,600 U.S. health care workers in the first year of the pandemic. It left many more with physical and mental illnesses and a gutting sense of abandonment.
The scrutiny of the outbreak prompted the state to change the facility's name, replace its leadership, and sponsor a $480 million renovation of the premises.
What workers experienced has been detailed in state investigations, surveys of nurses, and published studies, highlighting the lack of protections and support for health care workers during the pandemic.
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