Nguyen has pivoted-losing some regular work-from-home daily customers post-pandemic and finding new streams of income, like coffee subscriptions for home-roasted beans and blends, corporate clients and restaurants that serve its coffee and cater events.
He is a firm believer that we are and should be always learning-in fact, this quality led him to name the shop Academic Coffee-well, that and a trip on a Russian research ship to Antarctica- on vacation-called Akademik Ioffe. And that phone call was him 'doing a lot of listening'.
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