A brand-new Nissan Leaf failed due to a bad battery and sat unused at the dealer for months before Nissan bought it back.
High-voltage battery failures are rare in EVs, yet owners face anxiety over high repair costs, revealing a gap in consumer confidence despite low failure rates.
Nissan's handling of the Leaf's battery issue illustrates the challenges EV manufacturers face in parts availability and customer satisfaction in unexpected breakdown scenarios.
While crucial repairs were on backorder, some customers reported delays and a lack of communication, spotlighting the need for improved service transparency from Nissan.
Collection
[
|
...
]