The 2025 J.D. Power U.S. Vehicle Dependability Study revealed Lexus as the top-ranked brand, achieving a score of 140 problems per 100 vehicles. Toyota followed in fourth place, amidst challenges like new software defects and disruptions from supply chain issues and the pandemic that impacted all brands' scores. While Lexus maintains its reputation for quality since its U.S. inception in 1989, the average score across 30 brands was reported at 202 PP100, indicating a general decline in vehicle dependability due to emerging complexities in modern features.
Lexus topped the 2025 J.D. Power Vehicle Dependability Study with a score of 140 problems per 100 vehicles, outperforming the industry average of 202.
Factors hurting brand scores include supply chain issues, record-high vehicle prices, and software defects in new vehicle features like Wi-Fi and phone integration.
Collection
[
|
...
]