"It's a bug. It's not a feature," Bensaid said, referring to the continued use of physical buttons in cars. He emphasized that interactions ideally should be voice-driven, highlighting that current voice assistants are often ineffective.
Bensaid stated, "The final north star I have is having voice [controls] become the primary means of interaction with the vehicle." This reflects his vision for transforming how drivers engage with their cars through AI.
He believes that "the car is actually a fantastic environment for AI," acknowledging existing challenges such as latency and hallucinations while pushing for voice control integration.
Rivian aims to convert all touchscreen controls into voice commands, a move to enhance user experience despite the historical challenges faced by competitors in achieving seamless voice interaction.
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