"If you've walked away from an awkward or uncomfortable interaction at the office wondering what happened to good manners, you aren't wrong in thinking nobody knows how to behave at work any more. Years after remote work became prevalent during the pandemic - and under hybrid arrangements that have permitted employees to continue working from home since - the workplace has become far less formal, and less attuned to the often unwritten rules of modern workplace behavior."
"It turns out a lot of us are more confident in our abilities to navigate the grey areas of business etiquette than we should be, as the results of a recent quiz on appropriate reactions to various work scenarios showed. As Inc. has previously reported, some businesses are flourishing by helping other companies re-teach proper workplace dress, speech, and behavior habits to employees who forgot them while working from their kitchens or couches. It appears there's a still a lot more work to be done."
Remote and hybrid work arrangements have made workplaces far less formal and less attentive to unwritten norms of professional behavior. Many people are overconfident about navigating gray areas of business etiquette despite declining everyday manners. Some companies now offer training to re-teach proper dress, speech, and conduct to employees who adapted to home routines. A Wall Street Journal quiz, created with input from descendants of Emily Post, tested responses to workplace scenarios and revealed very weak results: only 0.3 percent answered all questions correctly, fewer than 5 percent scored eight or more, and just over 16 percent answered two or fewer appropriately.
Read at Inc
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