Air Canada should have handled your luggage with care. If your checked baggage was damaged while in the airline's custody, it should have promptly paid for a repair or replacement.
Under the Montreal Convention, which governs international flights, Air Canada's maximum liability is $3,800, considerably higher than your claim for the damaged suitcase.
I’ve seen luggage that’s strictly for show, often too fragile for even private jet travel, highlighting the need for durable, inconspicuous luggage for air travel.
While your Rimowa suitcase exemplified durability, it’s important to understand the risks of checking high-end luggage, as it may suffer damage during transit.
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